São Paulo Trip Cost Calculator
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Useful information and tools for you
A practical guide for visitors in São Paulo: emergency numbers, tourist police, transport, airport help, ready-to-use phrases and basic safety tips.
Brazilian Slang Guide
Understand words like beleza, rolê, saideira, gringo, brejinha and other expressions used in bars, trips and casual conversations in São Paulo.
Open guideLost your passport in São Paulo?
A step-by-step guide to file a police report, contact DEATUR, reach your consulate and protect your trip.
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Tell how many people are at the table, add items and values, split the bill and email the summary.
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Convert Brazilian Real, Dollar, Euro, Pound and Latin American currencies with live rates and quick shortcuts.
Open converterEmergency numbers in Brazil
- 190Military PolicePolice emergency, robbery, threat or immediate risk.
- 192SAMUAmbulance and medical emergency.
- 193Fire DepartmentFire, accident, rescue, fall or trauma.
- 197Civil PolicePolice reports and guidance.
- 191Federal Highway PoliceEmergency on federal highways.
- 194Federal PoliceFederal, immigration and Federal Police matters.
- 180Women’s Support LineViolence against women.
- 181Anonymous Report LineAnonymous reports.
- 199Civil DefenseFloods, landslides and climate emergencies.
Tourist Police in São Paulo, DEATUR
DEATUR is the Civil Police division specialized in helping tourists. Use it for theft, robbery, documents, passport, luggage or police guidance.
DEATUR Barra Funda
Rua Tenente Alberto Spiciatti, 200, Barra Funda, São Paulo
+55 11 3120 4417
DEATUR Congonhas, CGH
Avenida Washington Luís, s/n, Jardim Aeroporto, São Paulo
+55 11 5090 9032 / +55 11 5090 9033
DEATUR Guarulhos, GRU
Rodovia Hélio Smidt, s/n, Guarulhos
+55 11 2445 3308 / +55 11 2445 4092
Online police report
For non-emergency cases that happened in São Paulo State, try the Civil Police online report system. In urgent situations, call 190 or go to a police station.
- Lost or stolen documents, phones or objects.
- Fraud, scams and traffic accidents without victims.
- Have your documents, address of the incident, phone IMEI and clear details ready.
If you lose your passport
Handle it step by step: police report, consulate and travel documents.
- File a police report, in person or online when applicable.
- Contact your country’s consulate or embassy.
- Keep a digital copy of your passport, airline ticket, travel insurance and hotel proof.
- Do not travel with a passport reported as lost or stolen.
Official tourist information
Tourist Information Centers help with maps, routes, attractions and visitor guidance.
- CIT Guarulhos: +55 11 3740 1119, 7 am to 10 pm.
- CIT Tietê: +55 11 3740 1117, 6 am to 10 pm.
- CIT República: +55 11 3740 1113, 9 am to 6 pm.
- CIT Paulista: +55 11 3740 1115, 9 am to 6 pm.
- CIT Congonhas: +55 11 3740 1116, 7 am to 10 pm.
Transport in São Paulo
Choose based on distance, time, traffic, rain, group size and luggage.
- Metro and train: best for long routes and heavy traffic hours.
- Uber and 99: good at night, with a group, rain or luggage.
- Taxi: useful at airports and bus terminals; prefer official points or apps.
- Bus: works, but can be confusing if you have just arrived.
Guarulhos Airport, GRU
Useful contacts if you arrive or leave through Guarulhos.
- Lost and Found: Terminal 3, mezzanine floor, connector to Terminal 2, 24h. Phone: +55 11 2445 3786.
- Airport central phone: +55 11 2445 2945, 24h.
- Civil Police: Terminal 2, check-in D, mezzanine floor. Phone: +55 11 2445 2221, 24h.
City services: SP156
For urban issues and municipal services in São Paulo.
- Street lighting, cleaning, street issues, noise and city service questions.
- Phone service 156 and the SP156 portal.
- Climate emergency and Civil Defense: 199.
Ready phrases for emergencies
I need help.Preciso de ajuda.
Call the police, please.Chame a polícia, por favor.
I was robbed.Fui assaltado.
My phone was stolen.Meu celular foi roubado.
I lost my passport.Perdi meu passaporte.
I need an ambulance.Preciso de uma ambulância.
Where is the nearest police station?Onde fica a delegacia mais próxima?
I need to file a police report.Preciso fazer um boletim de ocorrência.
I do not speak Portuguese.Eu não falo português.
Can you help me contact my consulate?Você pode me ajudar a falar com meu consulado?
Simple safety tips that help a lot
- Use your phone carefully on the street, especially on sidewalks, at traffic lights, bar doors and stopped app cars.
- In a robbery, do not resist. Block phone/cards, file a police report and contact insurance.
- Avoid street ATMs at night. Prefer malls, banks or busy places.
- At the airport, use official counters, apps and services.
- Keep digital copies of passport, travel insurance, hotel booking and flight ticket.
- Use cards, but keep some cash for emergencies.